Glossary
This page is for anyone reading the HaulApp docs or using the app for the first time. It defines each term HaulApp uses and names the screen where you meet it. For how the terms fit together, read How HaulApp works.
| Term | Definition | Where it appears |
|---|---|---|
| Assignment | One truck and one driver put on one release in a dispatch plan. The driver acknowledges the plan before starting a load. | Dispatch board; driver app |
| Bill | See payable. | Payables; QuickBooks |
| Charge | One billable amount backed by an approved ticket. Types: haul, material, disposal, wait, hourly, surcharge, adjustment. A charge the ticket does not fully support is held with a reason. | Billing |
| Commission | An amount a commission recipient earns on work, under an agreement recorded on the job quote before work starts. It is earned when the invoice is issued. | Payables; invoice page, Invoice issuance |
| Commission recipient | An outside party, such as a salesperson or broker, who earns a commission. | Payables |
| Confirmation | The recorded act of checking an order item with the customer. HaulApp stores who confirmed it and when. An item must be confirmed before it gets a release. | Orders |
| Credit memo | A separate customer credit. It may correct one invoice and be applied to another eligible invoice for the same customer. Billing-error and goodwill credits have different commission effects. QuickBooks delivery depends on the connected company’s available capabilities. | Invoice page, Credit; Credits |
| Customer | The company that buys hauling, material, disposal, or a mix of them. | Customers; customer page |
| Dispatch plan | The dispatcher’s plan for one day: its assignments. Each change takes effect at once and becomes the next numbered version; drivers acknowledge it in the driver app. | Dispatch board |
| Driver | A person who drives a truck, either an employee or a subcontractor. Drivers use the driver app. | Fleet; driver page |
| Imported | A record carried over from the company’s previous system. It shows in the same lists as new records, with an Imported badge. It is read-only history. | Every list |
| Invoice | The document sent to a customer. It covers one customer and holds lines built from approved charges. One order can be invoiced many times. | Billing; Invoices; invoice page |
| Issuance | The step that locks an invoice’s billed work and records eligible commissions. Later corrections retain its earlier versions. | Invoice page, Review issuance and Issue reviewed invoice |
| Job | A customer’s engagement, such as one construction project. It can stay open for years and groups that engagement’s quotes, tickets and invoices. | Jobs; job page; customer page |
| Job quote | A standing price under a job: material, pickup site, delivery site, unit and rates. Every order on the job draws on it; it is never used up. Its rates can be corrected until something is ordered at it; after that a new job quote replaces it. | Job page, quotes tab |
| Load | One truck trip from pickup to delivery, run against an assignment. It records the truck and driver that ran it. | Driver app; Dispatch board |
| Material | A hauled commodity, such as a stone or fill product. | Settings → Materials; job quotes; order items |
| Order | One call from the customer: the work they want now, opened by dispatch, holding one or more order items and an optional customer PO number. Closed when the customer has enough, then invoiced. | Orders; order page; customer page |
| Order item | One thing the customer ordered, drawn from one job quote: the quote’s material and sites, plus the quantity or no ceiling, the delivery window and the price, frozen at the quote’s rates. Tickets count against it. | Orders; order page |
| Owner-operator | A driver who owns the truck and is paid as an outside company rather than as an employee. | Fleet; driver page, Settlements tab |
| Payable | A bill for what your company owes one commission recipient. Billing prepares it from commission entries, approves it, and sends it to QuickBooks as a bill. | Payables |
| Price list | Base prices a source site charges for a material, kept as reference data. | Settings → Price lists |
| Rate | A per-unit price on a job quote or order item. A job quote carries a transport rate and a material rate the customer pays, and a rate the truck is paid. | Job page; quote form |
| Release | A dated quantity of one confirmed order item, made available to dispatch. A release cannot take the item past 110% of its requested quantity. | Dispatch board; Orders |
| Revision | A recorded version of a document. An issued invoice’s later edits add revisions; earlier versions stay readable. | Invoice page, History |
| Scale ticket | A ticket printed by a scale at the pit or plant, showing the weight hauled. | Driver app; Tickets |
| Settlement | A statement of what an owner-operator was paid. | Driver page, Settlements tab |
| Site | A physical place: a yard, source (pit or quarry), job site, disposal site or plant. | Settings → Sites; job quotes; order items |
| Supplier | The company that owns a source site, such as the pit’s owner. | Settings → Suppliers |
| Tenant | One hauling company’s own workspace in HaulApp. Its data is separate from every other company’s. | Sign-in; Settings → Company |
| Ticket | Proof of a load, such as a scale ticket, a delivery receipt or a disposal ticket. The driver photographs it; Billing approves, corrects or holds it. | Driver app; Tickets; job page |
| Ticket review | The step where Billing checks a ticket’s photo against its values and approves, corrects or holds it. Only approved tickets can be billed. | Tickets → Review |
| Truck | A dispatchable unit, owned by the company or by a subcontractor. | Settings → Trucks; Dispatch board |
| Void | Cancel an eligible issued invoice or credit memo while retaining its number and history. Connected invoices require accounting confirmation, and ticket work may stay held until then. | Invoice page, Void |